Refund Policy

Transparent billing for your peace of mind

At LetsPlayQuiz, we prioritize user satisfaction. Before you commit to a paid subscription, we provide ample opportunity to test our platform. Please read our refund policy below.

1. Free Usage & 3-Day Trial

Before payment, we offer you two specific opportunities:

  • Lifetime Free Access: Many of our core features are available for free indefinitely.
  • 3-Day Free Trial: Before charging for a premium subscription, we offer a 3-day (72 hours) completely free trial. This allows you to test all premium features.

* You can cancel anytime during the trial period without being charged.

2. Refund Eligibility

Since we offer unlimited free usage and a 3-day trial period, subscription fees processed after the trial period ends are generally non-refundable.

We assume that by continuing after the trial period, you are satisfied with our service.

3. Cancellation

If you wish to avoid charges, please cancel your subscription via your account settings before the trial period ends. Once cancelled, you will not be charged for the next billing cycle, but current cycle fees will not be refunded.

4. Exceptional Circumstances

In cases of technical errors (e.g., double billing) or system failures on our end, we will issue a refund within 7 business days upon verification of the issue.

Billing Issues?

Contact our support team for assistance.

billing@letsplayquiz.com